Terms of Service
• 'We', 'us' and 'our' mean the owners, staff, partners or affiliates of OSCS IT Support Services.
• ‘Customer’ or ‘Client’ means you, or someone authorised to act on your behalf.
• 'Their' and 'they' mean another party, like third-party providers.
• 'Products', 'services' and 'systems' all refer to the same thing, that is any product or service we offer you, whether for free or at a cost.
We reserve the right to modify, terminate or refuse our services for any reason at any time, with or without notice.
We reserve the right to change fees for products and services for any reason at any time, with or without notice.
Use of our service is at your own risk. Our services are provided on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory. OSCS IT Support Services does not warrant that the service will be uninterrupted, timely or error-free.
We in no way guarantee that our services will in any way impact your sales, market share or productivity, as this is solely within your control.
If any of our services are interrupted or cancelled for reasons beyond our control, we will endeavour to get your services back up as fast as we can. OSCS IT Support Services won't be liable for any damages or losses you may suffer if our services are faulty or unavailable. You should consider getting adequate insurance if your business relies on fail-safe services.
We reserve all our rights in this agreement, and if one provision is found to be invalid, it will in no way affect the other provisions.
Third-party Services and Products
When using third party services your agreement is directly with them, and you must abide by their terms.
Because we have no control over their services or rates, we cannot take responsibility for its failure, unavailability or changes.
We may link to third party websites we think are useful, but will not be held responsible if you suffer damages as a result of using their products or services.
Unfortunately, OSCS IT Support Services cannot finance your business at the expense of our own, but we are always willing to listen and accommodate where possible, so please do contact us if you do experience payment problems. The following will apply:
If your account is not paid within 7 days of the due date, we will discontinue your services with immediate effect.
Unforeseen events could cause us to underestimate fees. In this case, we will advise you of this, then quote you and only once you have accepted the revised quotation will we proceed.
If you for any reason cancel a service with us before we've completed it, we will have to charge you for any work already completed. This work will remain our property and copyright until we receive payment in full.
Updates to Terms of Service and Use
If we update or change our terms of service and use, we will publish the date, as below.
This policy was last modified in June 2012